Eight months on from the national lockdown, and as we enter a second wave of uncertainty, we spoke to Chris Tyas, chair of GS1 UK and former senior vice president and global head of supply chain at Nestlé, about how COVID-19 has changed the retail industry, and how retailers need to adapt their supply chains to meet evolving consumer needs.
Chris shared insights from his recent post, where he has been overseeing DEFRA’s food supply "war room", and highlighted four themes that all businesses should include as part of their 2021 strategy:
Chris also answered your questions throughout the session and shared his wealth of experiences in the retail industry.